Privacy Policy
Ascend Lighting Store (referred to as "we", "us", "our", and "site") recognizes and values the importance of privacy, as well as the importance of maintaining confidentiality of personal information. This Privacy Policy applies to all products and services provided by Ascend Lighting Store, and informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Ascend Lighting Store.
1. Collection of Information
While browsing our website, we automatically collect information including, but not limited to, your IP address, browser, language preference, operating system, the pages of our Site that you visit, time and date of your visit, time spent on those pages, and other statistics. Information including, but not limited to, user name, address, phone number, fax number, email address, gender, date and/or year of birth and user preferences ("Registration Information") may be collected at the time of user registration on the Site.
At the time of purchase, you are required to provide us with personal information including, but not limited to, first and last name, email address, billing/shipping address, phone number, country/state, zip/postal code, and credit card information.
We never sell, rent, or disclose personal information about you, except as disclosed in this policy.
While on our sites, you may have the opportunity to opt-in to receive information and/or marketing offers from someone else or to otherwise consent to the sharing of your information with a third party, including social networking sites. If you agree to have your personal information shared, your personal information will be disclosed to the third party and the personal information you disclose will be subject to the privacy policy and business practices of that third party.
The Personal Data may be freely provided by the User, or collected automatically when using this Service. Any use of Cookies – or of other tracking tools – by the Service or by the owners of third party services used by this Service, unless stated otherwise, serves to identify Users and remember their preferences, for the purpose of providing the service required by the User and for remarketing.
Failure to provide certain Personal Data may make it impossible for this Service to provide its programs. The User assumes responsibility for the Personal Data of third parties published or shared through this Service and declares to have the right to communicate or broadcast them, thus relieving the Data Controller of all responsibility.
2. Consent
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, or return a purchase, we imply that you are aware of, and have given your consent for Ascend Lighting Store to collect and use your personal information for that specific purpose. If you wish to withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, you may do so anytime by contacting us here.
3. Use of Personal Data
After providing us with any Personal Information, it is implied that you permit the use of this information for the following purposes:
Personalizing your website experience
Improving our website (based on the information and the feedback we receive from you)
Improving our customer service
Processing your registration as a user of the Site, providing you with a log-in ID for the Sites and maintaining and managing your registration;
Processing transactions; Your information, whether private or public, will not be sold, exchanged, transferred, or given access to any outside party for whatever reason, without your consent, other than the purpose of delivering the purchased product.
4. Disclosure of Personal Data
We do not sell, trade, or otherwise transfer to outside parties your personal identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, and providing your with our services and/or products, so long as they agree to keep the information confidential.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
4a. Shopify
Ascend Lighting Store is hosted on Shopify Inc. They provide us with the e-commerce platform which enables us to provide you with our products and services. Your personal data is stored through Shopify's data storage, databases, and the general Shopify application. All your data is stored on a secure server, behind a firewall. For more information, please consult the Shopify Privacy Policy.
5. Payment
In the event that you choose a direct payment gateway to complete the purchase, your credit card data will be stored on Shopify. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete the transaction. After the purchase transaction is complete, your credit card information is deleted from the Shopify server. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
5a. Third Party Services
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics:
Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
6. Security
To protect your Personal Information, we employ reasonable security measures and follow the industry best standards, to prevent unauthorized access to the Site, maintain data accuracy, and ensure it isn't lost, misused, disclosed, altered, or destroyed. For registered users of the Site, your Registration Information and Account Information can be viewed and changed at any time from your account, and only from your account, which is protected by a password. We recommend that you do not share your password with anyone. We will never ask you for your password, and you are not, under any circumstances, obliged to provide your password to our personnel. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
7. Cookies
We use "cookies" to store specific information about you and track your visits to the Ascend Lighting.
"Cookies" refer to the small amount of data that is sent to your browser and stored on your computer's hard drive. You can choose whether you want to allow cookies by configuring your browser. However, if you choose to reject the cookies by choosing the "disable cookies" function in your browser, we may not be able to provide certain features of the website. We use cookies to identify the users visiting our Site, and enable us to:
Save your Account Information, so you don't have to re-enter it each time you visit Ascend Lighting Store.
Gather statistical information about our users and their visits
Research Site behavior patterns to enable target advertisements based on your preferences
Assist our partners in tracking the visits to the Site and process orders.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where.
8. Age of consent
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
9. Changes to this Privacy Policy
We reserve the right to modify this privacy policy at any time, so please review it frequently. Any changes and clarifications will take effect immediately upon their posting on the website. If we make any changes to this Policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use, and/or disclose it.
10. Feedback
We appreciate your feedback regarding this Privacy Policy or the products and services we provide. Apart from product reviews on the Site, if you wish to send us your feedback, you can do so by sending us an email from our Contact page.